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Frequently Asked Questions
AIM (Aggregated Internet Measurement) Score is a single 0-100 metric that combines download speed (40%), upload speed (20%), ping/latency (25%), and jitter (15%) into one easy-to-understand number. 85+ is Excellent, 70-84 is Good, 50-69 is Fair, below 50 needs attention.
For basic browsing: 5-10 Mbps. HD streaming: 25 Mbps. 4K streaming & gaming: 100+ Mbps. Work from home with video calls: 50+ Mbps. Most households do well with 100-200 Mbps.
WiFi interference, distance from router, network congestion, and device limitations can all reduce speeds. For accurate results, use ethernet and test during off-peak hours.
Ping measures response time in milliseconds. Under 20ms is excellent for gaming, 20-50ms is good, 50-100ms is acceptable. Higher ping causes lag in real-time applications.
Jitter is the variation in ping times. Low jitter (<10ms) means a stable connection ideal for video calls, gaming, and streaming. High jitter causes choppy audio/video and gameplay stuttering, even with fast speeds.
Restart router, use ethernet, move closer to router, update firmware, check for background downloads, or upgrade your plan. 5GHz WiFi is faster than 2.4GHz for nearby devices.