Frequently Asked Questions

Everything you need to know about URL Status Checker

help_outline General Questions

What is URL Status Checker?

expand_more

URL Status Checker is a professional tool that verifies the HTTP status code of URLs to determine if they are accessible, redirecting, or returning errors. It helps you identify broken links, server issues, monitor DNS propagation, check SSL certificates, and diagnose SEO problems in real-time.

How many URLs can I check at once?

expand_more

Free tier: Check up to 100 URLs simultaneously without an account.
Pro tier ($7/mo): 500 URLs per batch
Team tier ($19/mo): 1,000 URLs per batch
Business tier ($39/mo): 2,500 URLs per batch
Ultimate tier ($79/mo): 5,000 URLs per batch
Enterprise tier ($199/mo): Unlimited URLs per batch

Do I need to create an account?

expand_more

No account is required for basic URL checking (up to 100 URLs). However, creating a free account gives you access to favorites, URL monitoring, historical data, and the ability to upgrade to paid plans for higher limits and advanced features.

What file formats can I upload?

expand_more

You can upload .txt and .csv files with URLs (one per line). Simply drag and drop your file or click the upload button. The tool automatically extracts and validates all URLs from your file.

auto_awesome Features & Capabilities

What information do I get for each URL?

expand_more

For each URL, you receive:
• HTTP status code (200, 404, 500, etc.)
• Status text and category
• Response time in milliseconds
• Redirect chains and final destination
• DNS propagation map (Pro and above)
• SSL certificate information
• AI-powered troubleshooting suggestions

Can I monitor URLs over time?

expand_more

Yes! Paid plans include URL monitoring with configurable check intervals. You'll receive email and SMS alerts when your sites go down or SSL certificates expire. Monitoring frequencies range from 5 minutes (Pro) to 1 minute (Enterprise).

Does it check DNS propagation?

expand_more

Yes! Our DNS propagation feature checks your domain from 12+ global locations and displays results on an interactive map. This helps you verify DNS changes have propagated worldwide. Available on Pro tier and above.

Can I export my results?

expand_more

Absolutely! You can export results to CSV format for all tiers. Pro and above can also export to JSON and PDF with custom reports. Results include all check data, timestamps, and historical metrics.

payments Pricing & Billing

What payment methods do you accept?

expand_more

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through Stripe. All payments are processed securely with PCI DSS compliance.

Can I cancel my subscription anytime?

expand_more

Yes! You can cancel your subscription at any time from your account dashboard. You'll retain access to paid features until the end of your current billing period. No cancellation fees.

Do you offer refunds?

expand_more

We offer a 14-day money-back guarantee for first-time subscribers. If you're not satisfied within the first 14 days, contact support for a full refund. No questions asked.

Can I upgrade or downgrade my plan?

expand_more

Yes! You can change your plan at any time. Upgrades take effect immediately, and you'll be charged the prorated difference. Downgrades take effect at the start of your next billing cycle.

engineering Technical Questions

Is there an API available?

expand_more

Yes! API access is available on Business tier and above. Our REST API allows you to integrate URL checking into your applications, CI/CD pipelines, and monitoring systems. Full documentation available at docs.urlstatuschecker.com.

What's the difference between HTTP status codes?

expand_more

HTTP status codes indicate the result of a request:
2xx (Success): Request was successful (200 OK)
3xx (Redirect): Resource moved (301, 302)
4xx (Client Error): Problem with request (404, 403)
5xx (Server Error): Server-side issue (500, 503)

Visit statuscodecheck.com for detailed explanations.

How accurate are the response times?

expand_more

Response times are measured from our servers in US-East-1 (Virginia) to the target URL. Times are accurate to within ±5ms. For global latency testing, use our DNS propagation feature which measures from 12+ worldwide locations.

Do you follow redirects?

expand_more

Yes! We follow up to 10 redirect hops and display the complete redirect chain, including all intermediate URLs and their status codes. This helps identify redirect loops and misconfigured redirects.

support_agent Support & Contact

How do I get support?

expand_more

Free users: Email support with 48-hour response time
Pro tier: Email support with 24-hour response time
Business & above: Priority email support with 12-hour response time
Ultimate & Enterprise: Priority support with live chat and phone support

Contact us at support@urlstatuschecker.com

Is my data secure?

expand_more

Absolutely. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We're SOC 2 Type II compliant and GDPR compliant. We never sell or share your data with third parties. Your URLs and check results are private to your account.

What's your uptime SLA?

expand_more

We guarantee 99.9% uptime for all paid plans (43 minutes max downtime per month). Enterprise plans include a 99.95% SLA (22 minutes max downtime per month) with service credits for any violations.

Still Have Questions?

Our team is here to help you get the most out of URL Status Checker